Showing posts with label questions. Show all posts
Showing posts with label questions. Show all posts

Wednesday, September 7, 2011

Tech & You - Week 1

Thanks to everyone who came-out for our Tech & You focus group today!

Today, we discussed http://dropbox.com
And how to use dropbox to get your files from anywhere.
A few people brought-in their neat Android and iOS phones and showed-off their apps.

If you were not able to make it out today, no worries! 
We are going to be holding a group every week on a different topic!

Please visit our information page:
http://lesley.edu/ut/academic/info.html

The next meeting will be:
Wed, September 14, 12:30pm – 2:00pm
at SHER 150 (Brattle/EDS Campus)


So stay tuned!

Monday, June 13, 2011

New features to get you excited!

Warning: These projects have been discontinued by Labs & Classrooms due to changing internal structure.
As these features will remain live on external servers, they will NOT be used or endorsed by University Technology or Lesley University as a whole.  Thanks for checking them out anyway.






Howdy, folks---
As you may know, we at the Lesley Labs office are always trying to improve the communication of technology needs from the community.
And as such, we have put together a couple of new features that will help streamline the way we do things... and hopefully, the way you interact with us!


------------


First of all, we have installed a brand-new Equipment Reservation system that extends WAY beyond the simple click-here fill-out the form found on our current page:


OLD:
http://lesley.edu/ut/labs/equipmentreservation.html


NEW:
http://lesley.comxa.com/checkout


--------------


Secondly, we have added a question/answer section to our services...
so if you have quickie tech questions to ask, someone (perhaps your neighbor) can help answer those questions!  We give awards for people who help others the most *not to mention some other perks/benefits technology related! *wink-wink
Check it out by going here:


http://lesley.coxma.com/answers
*we are going 2-steps further than our old-school formspring.me account. LOL


(*** THESE PAGES ARE IN TESTING!!! --We need feedback from the community before we can go LIVE!!! let us know what you think!)









Thursday, August 5, 2010

where can I find a computer that has photoshop?

As of the Spring 2010, Adobe CS3 is installed on all of the computers in the Doble Building, on the Doble Campus (29-31 Everett St, Cambridge, MA).... this includes the 3 classrooms (309, 413, 415) and the Doble Information Commons.
Coming in the Spring 2011, we will extend our installation of CS3 (and perhaps later versions) on ALL of the Cambridge campuses' computer labs & classrooms BUT there will most likely be a LIMITED # of concurrent seats that can run the software at any given time.

You may also find the MOST recent version of Adobe Creative Suite (CS4 + CS5) on ALL of the computers at the Art Institute of Boston, located at 700 Beacon St and at 601 Newbury St, Boston, MA.

Hope this helps!

Monday, August 2, 2010

where can i edit a PDF?

well, that's interesting.

The Portable Document Format (PDF) is typically synonymous with "unedittable format" as many programs (ie distillers) save-as or export as PDF so that when it is shared with others, it cannot be tampered.

Saying that, there are SOME PDFs with embedded forms (e.g. your tax forms) that you may edit SOME regions, but the document itself is in-tact.

Some programs will let you modify the PDF as if it were an image. For example, Adobe Photoshop CSx will allow you to import the entire PDF as an image and then you may "write" or "edit" the image.... this, however, does NOT work on the TEXT of the document.

Even with Adobe Acrobat Professional (the typical PDF editting suite), you will not be able to edit the text regions of a published PDF.

So... don't count on it.

Is there a map of computer spaces accessible by students on campuses, and what computers and applications are available?

Yes, actually.
Please visit the site here:

http://www.lesley.edu/ut/academic/locations_main.html

The applications list is the hardest to keep up with as updates run at different times for different areas. We are currently working on a blog/micro-blog via twitter so that you guys can keep-up with the software versions in the labs.

So if you want to know more about the software installed in the various areas, feel free to send a question via this form OR an email through UT@lesley.edu

our labs coordinator is also available for a chat, if you can catch him! x8819

Take care--

Lesley Labs.

Tuesday, July 13, 2010

Why doesn't the projector work? I am a faculty, and nothing ever seems to work.

We are sorry if there are projection issues. The labs & classrooms office manages around 30+ classrooms that are equipped with digital projection. Due to frequent use, projectors will break-down and require regular maintenance. If there is an outage due to faulty hardware, you may find these by searching our subject tags on twitter:
http://twitter.com/#search?q=%23Labs_outtage

If the audio/visual components otherwise turn-on, and
can play SOME media but not others (e.g. a DVD/VHS, but not digital, or vice versa), then this may be an issue with connectivity, peripheral components, or with software. The labs & classrooms office regularly checks and replenishes damaged or missing cables.

Technology Support Services may deploy a service technician to assist with set-up of personal computers and peripheral components before your class or event starts by appointment ONLY. *Typically allowing a week's notice.

Emergency set-up and troubleshooting on the spot can be requested by calling x8770, but there is typically a 25-45 minute response time while we deploy a service technician.

It's rare that 'nothing' works...

Ask me anything

I have just added money to my cashlynx account and it is still showing me at 0.00? What's wrong

CashLynx and Pay-for-Print services are different accounts. CashLynx (aka Lesleycard) is a debit account that allows you to use your student ID at participating retail locations. Pay-for-Print is a campus service (much like bon appetit or the book store) where you use your student ID to purchase print "credits"... so once you have money on your Card, then you must purchase print credits by logging into the Pay-for-Print system. To do so, visit one of our on-campus computer lab locations and click "Details" on the Account Balance window.. or visit: http://lesley.edu/ut/payforprint (it only works from an on-campus computer).

Ask me anything

Can students reserve equipment?

no, unfortunately, students cannot reserve equipment.
Equipment reservations are for staff and faculty only.

Ask me anything

I need a video adapter cable for my mac laptop. Where can I get one?

http://apple.com/store/

Technology Support Services has SOME video adapters for mac laptops, but it is strongly suggested that users procure their own video adapters.... then guard them with your lives.

Ask me anything

I am a teacher and I need particular software in the computer labs, but you don't offer it. Who do I need to talk to?

You must speak with the labs & classrooms coordinator. You may contact them by emailing ut@lesley.edu... please keep in mind that software requests must be made roughly 6-months in advance to your course and most often must be approved through your departmental budget(s).

Ask me anything

How do I check my print credits?

you may only check your print credits from computers on Lesley campus. While in a computer lab or classroom, click "Details" on the Print Account Balance Window.... OR visit: http://printsrv-main:9191

Ask me anything