Summer Computer Lab Fixes

We have had numerous reports of issues that need to be resolved in our computer labs.
Some of the known issues that we have encountered:

• Microsoft Office 2010 Activation Notifications
• Action Center Notifications
• IE9 Configuration
• Print Systems desynchronized

We are going to be doing a massive sweep of these fixes in the next couple of weeks.

• WOLF-204- 07/15/11
• WOLF-203- 07/18/11
• DOBL-309- 07/14/11
• DOBL-413+DOBL-415- 07/19/11 
• Training Room (UNIV-3-084) - 07/20/11
• Doble Information Commons - 07/21/11
• Mollye Lichter Block Computer Lab - 07/22/11
• Reading Room (UNIV-3-069) - 07/23/11

As we make these improvements, please seek alternative computing spaces.
Thanks for working with us!

NEW COLOR LASER PRINTER IN INFOCOMMONS!

ATTENTION--- We have installed a new Color Printer in the Information Commons…

To use it---

FROM WINDOWS:

Select File, then Print

In the Printer Name Drop-down box, select \\printsrv-main\DOBLE-INFO-COLOR

FROM MacOS:

Select File, then Print

In the Printer Name Drop-down box, select DOBLE-INFO-COLOR

That’s it! 

If you've ever printed on-campus, the rest is exactly the same.  Just enter your username and password;  Check your balance by visiting:  http://lesley.edu/ut/payforprint. (MUST BE ONCAMPUS)

The cost is $0.50/page
*but there’s no 2-sided printing, so beware!

UPDATES TO 24-HOUR LAB

Howdy, everyone---
I am currently updating the Mollye Lichter 24-Hour Computer Lab.
It's not a brand-new image, rather, we are just updating the software and virus definitions.
Be sure to stop by to say hello!

Date:  Wednesday, February 23, 2011
Time:   9:00am-2:00pm

New DOBL-209 & DOBL-213

Here's a quick demo of the dual-screen functions in DOBL-209 & DOBL-213

Scanning Stations in DOBLE-INFOCOMMONS

So the scanning issues have been resolved in the Doble InfoCommons.
We decided to place the scanners at designated workstations so that the cables would stay stationary....
These machines have been tested on both MacOS & WindowsXP, and there is the choice of using the OS image handler (preview/microsoft scan), Picasa 3, Adobe Photoshop + EpsonScan Utility.

Doble 2nd Floor Classrooms - FANCY..

Update on the projection installation in the Doble 2nd Floor Classrooms:



There are 6 switches and they will control the projector in this way:

• DocCam
• Laptop1
• Laptop2
• DVD/VCR
  
• Laptop1+Laptop2 (dual)
• Laptop1+DocCam (dual)

Stay tuned for more updates!

mmmmm...

I love the smell of fresh deploy images in the morning.
Today, I started the DOBLE-INFO commons with its 2nd Image set since the Fall 2009.
This new deployment and space re-arrangement (which should take all day)... will be to address key issues with the Scanning under Windows XP.

All-in-all, it's a good time.

The disk image that I'm using here will be the same image found in the Mollye Lichter Block 24-hour lab, and will contain the basic Adobe Creative Suite 3 Packages... *sorry, it's not the latest and greatest, folks...

ATTENTION!!! OUTTAGE

The service technician with Ad-Tech has determined that the Extron MLS406 switcher is non-functioning and will need to be replaced/repaired.
The tech is taking the unit with him, which renders the room slightly hindered in terms of A/V Support.

1)  DVD/VHS playback is non-functioning.
2)  Computer projection is ONLY possible through the Wall-plate Video connector which is currently occupied by the Teaching Workstation (DEMO)...  Users that wish to project via laptop must plug directly into the Wall Plate behind the Teacher Desk.
3)  This room has no sound support for the time of the repair.
4)  The switch panel (that allows users to switch from laptop, DEMO, DVD, etc) does not work.

I am awaiting a quote for parts & services from Giselda.

I am also leaving a sign in the room.
My recommendation is to inform and redirect users where needed.

Thank you.


--Richard Phung
Classrooms & Labs Coordinator
University Technology - Lesley University
617.349.8819 | x8770
rphung@lesley.edu

Dusty Computers

How ridiculous is this?  We owe all of this to the open windows + pollen in the Doble InfoCommons.

We are working to get this kind of stuff cleaned up...

Deployment Days: Doble 4th Floor

So, the deployment of a new computer image is occurring in Doble 413 & Doble 415 as of 10:00am.

The total image size is about 40GB (MacOSX+WindowsXP)
Good stuff!

I will post a software list and an update to follow.
More info coming soon!!!!

Maintenance Halted!

Wow..
So it looks like the Maintenance for the Mollye Lichter Block 24-hour lab and the Doble Information commons has come to a screeching halt as the "higher-ups" have determined that labs should not be taken offline even in the summer time!
In fact, there's a policy in place that all of Lesley's Facilities should be ready to be utilized year-round, with zero-time allocated for maintenance.

But no sweat!

In order to get the software and features added to these spaces, the group responsible for maintenance and repair of those areas must go through the same booking procedures as any other department would if they are looking to hold a special event.
It's a little frustrating for me and my staff, but we make due.

I will post a maintenance schedule soon!
And THEN, I mean business!

Re-Imaging Woes

We are still deploying images and trying to fix the boot problems that came about late last week.

ATM, I am recreating the deploy image that is intended for the Doble building...
In the meantime, the master that I had initially created is having all sorts of crazy problems which has inadvertently leaked over to the computers that I have pushed-out so far... :(

Looks like I will be taking a couple steps backward to remedy this situation.

I am also creating the Wolfard image.
This will be pushed-out to the machines in the Wolfard building.
So far, so good...
But let's not get our hopes up.... YET.

AutoUpdate Removal(s):

Doble Image
MacOSX---

Disabled Auto-Update for the following Products:
Adobe Reader 9.3.2
Adobe Flash Player 10
CyberDuck  3.2.1 (4923)

OK'd through initial set-up of iTunes 9.1.1

NOTICE:
If you see any areas where Auto-Update is still enabled on ANY product, please report it immediately to ut@lesley.edu (ATTN: labs & classrooms)
Thanks

--Richard

June - Week #1

Today, I am working on updating the software on the Doble computer images.
This "Master" will be applied to all classrooms & lab spaces in the Doble building (DOBL-309, DOBL-413, DOBL-415, DOBL-INFOCOMMONS, and the 24-hour Mollye Lichter Block Computer lab.
And will be ready for FALL 2010

For today:
MacOS---
+OpenXML File Format Converter 1.1.4
+FireFox 3.6.3
+CoolIris 1.11.6
+Safari 4.0.5
+Adobe CS3 Update(s) -- Various programs affected*
+Microsoft 2008 Update 12.2.4
+Bluetooth Firmware Update
+Adobe Updater
+Apple Software Update

Ran ONYX cleaner---
Verified Startup Volume - Check
Fixed Disk Permissions - Check
Cleaned Caches - Check

 =================

Windows XPSP3---
+FireFox 3.6.3
+Uninstall +ReInstall BootCamp 3.0
+Symantec Endpoint Protection
+Windows Update (Various Security Updates & Fixes)
+Installed FlashPlayer 10+configured
+Picasa 3.6
+Sketchup 7.1
 

Known Issues--- Doble InfoCommons

So here in the Labs & Classrooms Office, we are looking to improve the conditions of the computer labs here on Lesley campuses.

We are hoping to address each and every one of these issues, so please let us know if there are any more we need to keep on our radar.  *ALSO, we will be posting updates via this blog or twitter as soon as those issues are resolved:


Area -->  Operating System -->  Software Involved -->  Issue:

• Doble InfoCommons
  Windows XP SP3
  Epson Scan Utility
  Epson Scan Utility won't start (or scanners are not installed)
  
• Doble InfoCommons
  Windows XP SP3
  Sound won't play through headphones (or sound bleeds through mute)