Sherrill MacBooks... and some issues.

We have discovered an interesting quirk about a certain line of 13" MacBook Pro models.

Known issue:
After installing Apple MultiTouch support in Windows XPSP3, we discovered that these machines started behaving erratically... their boot times jumped from a one-minute load-time to anywhere from 5-10 minutes.
We investigated the issue and explored a number of options, but for the time being, we have disabled Multi-Touch Support in Windows XP.... :(
I know, I know...

this means no two-touch scrolling, no right-clicking, no gestures, and no pinch-and-zoom under Windows XP.  Luckily, the library has provided a number of two-button scroll mice for Windows users.

Needless to say, MacOSX still has multi-touch support.

We are working diligently to find a solution and are in contact with other providers that use these particular hardware types.
Expect an upgrade/fix for the Spring 2011

Scanning Stations in DOBLE-INFOCOMMONS

So the scanning issues have been resolved in the Doble InfoCommons.
We decided to place the scanners at designated workstations so that the cables would stay stationary....
These machines have been tested on both MacOS & WindowsXP, and there is the choice of using the OS image handler (preview/microsoft scan), Picasa 3, Adobe Photoshop + EpsonScan Utility.

mmmmm...

I love the smell of fresh deploy images in the morning.
Today, I started the DOBLE-INFO commons with its 2nd Image set since the Fall 2009.
This new deployment and space re-arrangement (which should take all day)... will be to address key issues with the Scanning under Windows XP.

All-in-all, it's a good time.

The disk image that I'm using here will be the same image found in the Mollye Lichter Block 24-hour lab, and will contain the basic Adobe Creative Suite 3 Packages... *sorry, it's not the latest and greatest, folks...

Dusty Computers

How ridiculous is this?  We owe all of this to the open windows + pollen in the Doble InfoCommons.

We are working to get this kind of stuff cleaned up...

Maintenance Halted!

Wow..
So it looks like the Maintenance for the Mollye Lichter Block 24-hour lab and the Doble Information commons has come to a screeching halt as the "higher-ups" have determined that labs should not be taken offline even in the summer time!
In fact, there's a policy in place that all of Lesley's Facilities should be ready to be utilized year-round, with zero-time allocated for maintenance.

But no sweat!

In order to get the software and features added to these spaces, the group responsible for maintenance and repair of those areas must go through the same booking procedures as any other department would if they are looking to hold a special event.
It's a little frustrating for me and my staff, but we make due.

I will post a maintenance schedule soon!
And THEN, I mean business!

Known Issues--- Doble InfoCommons

So here in the Labs & Classrooms Office, we are looking to improve the conditions of the computer labs here on Lesley campuses.

We are hoping to address each and every one of these issues, so please let us know if there are any more we need to keep on our radar.  *ALSO, we will be posting updates via this blog or twitter as soon as those issues are resolved:


Area -->  Operating System -->  Software Involved -->  Issue:

• Doble InfoCommons
  Windows XP SP3
  Epson Scan Utility
  Epson Scan Utility won't start (or scanners are not installed)
  
• Doble InfoCommons
  Windows XP SP3
  Sound won't play through headphones (or sound bleeds through mute)