Thursday, July 22, 2010

Branding your Google Search with Lesley Stuff


now, you're probably asking... "why would you ever want to do that?"

Answer:
I like branding the google page for google email accounts i create for work...
and with the green screen, you know that you are logged-in and you are on your "work" account and not using your personal account.  *General Rule of Thumb #35:  Keep work stuff separate.  (vs. using your personal gmail account.. :\)


Clever, huh?

You can also register your @lesley.edu email as a log-in for your google services...
google.com/a/lesley.edu
I don't know who registered us (it wasn't UT), but there we are...  Labs & Classrooms WISHES we could assume control over it.

Thursday, July 15, 2010

Tuesday, July 13, 2010

Why doesn't the projector work? I am a faculty, and nothing ever seems to work.

We are sorry if there are projection issues. The labs & classrooms office manages around 30+ classrooms that are equipped with digital projection. Due to frequent use, projectors will break-down and require regular maintenance. If there is an outage due to faulty hardware, you may find these by searching our subject tags on twitter:
http://twitter.com/#search?q=%23Labs_outtage

If the audio/visual components otherwise turn-on, and
can play SOME media but not others (e.g. a DVD/VHS, but not digital, or vice versa), then this may be an issue with connectivity, peripheral components, or with software. The labs & classrooms office regularly checks and replenishes damaged or missing cables.

Technology Support Services may deploy a service technician to assist with set-up of personal computers and peripheral components before your class or event starts by appointment ONLY. *Typically allowing a week's notice.

Emergency set-up and troubleshooting on the spot can be requested by calling x8770, but there is typically a 25-45 minute response time while we deploy a service technician.

It's rare that 'nothing' works...

Ask me anything

I have just added money to my cashlynx account and it is still showing me at 0.00? What's wrong

CashLynx and Pay-for-Print services are different accounts. CashLynx (aka Lesleycard) is a debit account that allows you to use your student ID at participating retail locations. Pay-for-Print is a campus service (much like bon appetit or the book store) where you use your student ID to purchase print "credits"... so once you have money on your Card, then you must purchase print credits by logging into the Pay-for-Print system. To do so, visit one of our on-campus computer lab locations and click "Details" on the Account Balance window.. or visit: http://lesley.edu/ut/payforprint (it only works from an on-campus computer).

Ask me anything

Can students reserve equipment?

no, unfortunately, students cannot reserve equipment.
Equipment reservations are for staff and faculty only.

Ask me anything

I need a video adapter cable for my mac laptop. Where can I get one?

http://apple.com/store/

Technology Support Services has SOME video adapters for mac laptops, but it is strongly suggested that users procure their own video adapters.... then guard them with your lives.

Ask me anything

I am a teacher and I need particular software in the computer labs, but you don't offer it. Who do I need to talk to?

You must speak with the labs & classrooms coordinator. You may contact them by emailing ut@lesley.edu... please keep in mind that software requests must be made roughly 6-months in advance to your course and most often must be approved through your departmental budget(s).

Ask me anything