what do i need to print?

1) You need a student, staff, or faculty account. (that's yourname@lesley.edu)
2) You will need to have money on your Lesley Card (CashLynx) www.lesleycard.com
3) You will need to transfer money from your Lesley Card into your Print Credits by sitting down at a computer lab computer and clicking "Details" in the PaperCut Client window (located on the top-right-hand corner of the screen).
4) It will open a web-browser and ask you to log-in, then you just click "Add Credits with Cash Lynx"....

you can find more information here:
http://lesley.edu/ut/academic/printing.html

Ask me anything

WINTER MAINTENANCE BEGINS!

First Quarter Maintenance has begun!

So, while the majority of folks are away during the winter interim, we at the Labs & Classrooms office have been diligently working on getting the labs updated for the Spring 2011 semester.
This is a major overhaul of all systems… basically, pressing the "reset" button on everything.
This includes:

1. Re-Imaging the computer labs --- this involves fresh, installed-from-scratch computer configurations for ALL of the computer labs, kiosks, and computer classrooms.  You can see our maintenance schedule for these areas here:
   http://lesleylabs.blogspot.com/p/maintenance-schedule.html
   
   BEWARE.. while we are flipping these computers, they will be unusable (OFF LIMITS).  Please refer to the signs *posted outside the doors to the computer labs* and the schedule.
   
   The configuration of these machines will be posted in a later note.
   To get up-to-date notices on the actual maintenance procedure(s), please checkout our twitter feed:
   http://www.twitter.com/lesleylabs
   
   
2. Cleaning and repairing keyboards & peripherals. --- we will be scrubbing-down and replacing keyboards and mice.  Also, we're adding brand-new mouse-pads and security hardware.
   
   
3. To put to bed malfunctioning A/V concerns, we are going through all of the digital labs and classrooms and are manually testing all peripheral components in these spaces.  This involves rigorously using the DVD/VHS combination players, Auxillary Audio Inputs, Demo Stations (where available), and computer inputs in ALL areas.  We are also replacing cables, restocking cables, and repairing connections (the little connector pieces).  In addition, we are balancing the audio amplifiers, color-correcting + focusing the projectors… *for brightness and image sharpness.

Overall, this maintenance will take the better portion of the next 3 weeks (Starting January 3 until January 21)… We appreciate your patience during these times.

I recently used a computer on the fourth floor and left my usb but when i went back it was no longer there

Sorry, but we cannot be responsible for lost, damaged, or stolen valuables left in the computer labs or classrooms.

Please check-in with security for returned Lost and Found items.

Ask me anything

How do I put money into my cash links card from my credit card?

visit http://lesleycard.com

Ask me anything

word is not responding please help not saved

Word not responding is scary... It may be to your benefit to copy-and-paste your text into another document, notepad, or an email before attempting to save.
Saving as you go will make sure that you aren't working on like a 20-page document and the save-fails after you finish.
Remember to save OFTEN.

Also, if you work on something like Google Docs or Microsoft Live Documents, your work is saved to the web and even in the event of a power-outage or computer failure, your document will still exist online somewhere.

*Hope that helps!

Ask me anything

The printer in the Reading Room on the 3rd floor of University Hall is printing barely legible printouts...the ink needs replacing or something...I wasted a dollar of print credits on it! Can this be fixed?!?

Yes, and Yes!!!
We fixed this since you posted this question... BUT, if this happens again, send an email to ut@lesley.edu

We will send someone up right away.
Also, if your print was streaky, just take a picture or bring it to our office, and someone will refund you ASAP.

our refund policy is found here:
http://lesley.edu/ut/academic/printing.html#charging

Ask me anything

Hi, I printed a document for 40 cents in Wolfard 203 , but a whole paragraph was cut off when it came out. Is there a possibility I can be refunded? If so, who can I ask?

Yes. you should send an email to ut@lesley.edu it would help if you took a photo with your camera phone and attached that. We've seen all manner of crazy print jobs failing and destroying documents and in these cases, we will be glad to refund you... to see other terms of our refund policy, go to this link:
http://lesley.edu/ut/academic/printing.html#charging

Thanks!

Ask me anything