Wednesday, November 10, 2010

Print Statistics @ Lesley University...

I'll try not to blow your mind, folks...
We have been using the PaperCut Pay-for-Print system at Lesley since the Fall 2009.

The Pay-for-Print @ Lesley is not a scheme to steal your money...  In fact, we are simply trying to track your usage so that we can better provide materials for you and alleviate some of the operational costs associated with those materials.
Looking at printing on the Cambridge Campuses alone for the last year, we get some interesting statistics...

Fall 2010 ----  August 23, 2010 to date (November 10, 2010)
Total pages:   77,151


Spring 2010 ----  January 1, 2010 to June 30, 2010
Total pages:  140,930


Fall 2009 ----  August 1, 2009 to December 31, 2009

Total pages:  73,751

Pretty neat, huh?

Monday, November 1, 2010

SMART Software Update


We are currently updating all of our laptop images with the latest SMART software to be used with the SMART boards in the science & math labs at University Hall...
Woot.

Awesome Vintage Tech Ads

Awesome Vintage Tech Ads: "

If you love this post… We just posted 116 More Vintage Ads!




You can laugh now, but some years ago you were getting a very nice deal by buying a $3398 10MB hard drive.




A sexy modem? Come on!










Two are always better than one. At least according to this 1978 ad from Technico Inc. TMS9900.




Remember Elvira, Mistress of the Dark? Besides appearing on TV in features like Elvira’s Movie Macabre Halloween Special, Elvira also invited Computerworld readers to “cut through paper-based CASE [computer-aided software engineering] methods with LBMS” software.




This ad won’t make any sense if you’re not a follower of the TV series Lost. However, if you are, you’ll find it amusing…




It’s small and light at ‘only’ 11+ lbs.




“With WordStar, you have a true screen image of what your printout will look like before you print it! With WordStar, you’ll erase, insert, delete and move entire blocks of copy.” Gee, it’s like magic!







Would you say this ad was a little sexist?







Every Kid Should Have an Apple after School.




In the future, everyone will use floppy disks.




"

Wednesday, October 27, 2010

Boosting Start-up & Shut-down Speeds

well, folks..
we are currently working on building a new computer image for the various computing areas across campus..
one of the key features that we are investigating is the Start-Up and Shut-Down times, particularly when using WindowsXP.





Our preliminary research finds:

Start-Up time(s) for the various computer sets (using Windows XP):

  • 1st Gen iMac - (Doble 413, 415, 309, Reading Room, Kiosks, 24-hour Lab) -- 
  • 2nd Gen iMac - (Wolfard 203, 204) -- ~03:00:00 - 03:30:00+
  • 3rd Gen iMac - (University Hall training Room, Reading Room) -- ~01:30:00 - 01:50:00
  • MacBookPro (for CheckOut) -- ~01:30:00 - 02:00:00

Shut-Down time(s) for the various computer sets (using Windows XP):
  • 1st Gen iMac - (Doble 413, 415, 309, Reading Room, Kiosks, 24-hour Lab) -- 
  • 2nd Gen iMac - (Wolfard 203, 204) -- ~00:45:00 - 00:50:00
  • 3rd Gen iMac - (University Hall training Room, Reading Room) -- ~00:45:00 - 00:55:00
  • MacBookPro (for CheckOut) -- ~00:50:00 - 01:05:00

I hope to tweak with the configuration of these machines to squeeze-out a significant change.
We'll let you know how it goes!

See below:
After our enhanced configuration:


COMING SOON!

Start-Up time(s) for the various computer sets (using Windows XP):
  • 1st Gen iMac - (Doble 413, 415, 309, Reading Room, Kiosks, 24-hour Lab) -- 
  • 2nd Gen iMac - (Wolfard 203, 204) -- 
  • 3rd Gen iMac - (University Hall training Room, Reading Room) -- 
  • MacBookPro (for CheckOut) -- 

Shut-Down time(s) for the various computer sets (using Windows XP):
  • 1st Gen iMac - (Doble 413, 415, 309, Reading Room, Kiosks, 24-hour Lab) -- 
  • 2nd Gen iMac - (Wolfard 203, 204) -- ~00:45:00 - 00:50:00
  • 3rd Gen iMac - (University Hall training Room, Reading Room) -- 
  • MacBookPro (for CheckOut) --

Monday, October 25, 2010

Winter Maintenance - 2010-2011


We have just posted our Winter Maintenance in the maintenance calendar (see here).
It will basically involve re-imaging every computer that is overseen by the Labs & Classrooms group.

Please stay tuned to the Twitter feed or our blog-roll for photos, commentary, and notes on the updates.
Software Lists will be provided soon.

JUST SO YA KNOW!

Thursday, October 7, 2010

Network 'acting up'??

We have tried to apply some fixes with our Symantec Antivirus causing machines to lose their network connection.

This affects computers on the entire campus.  If you are using Symantec EndPoint Protection, make sure that your machine isn't losing its connection due to False-Positive Denial of Service attacks caused by Network Threat Protection being too hardcore.  When a DoS attack is detected, the NTP shuts off access to that IP address for 10 minutes thus causing the page to time-out when loading websites

The issue may appear to be the "network being slow..." but in reality, it's just a bunch of crap running in the background making it to where you're not getting all of your packets.

We are applying this fix to the Loaner Laptops for checkout, the Sherrill Laptop Cart,... and any other office machines just sitting around on wireless and obviously any future installations.  Fun times.

Please be mindful of this fix.

This applies to any computers running Symantec EndPoint Protection v11-12.x and with Network Threat Protection installed (by default it is).

Mid-Terms...

Howdy, folks..
I didn't want you to think that I never update this blog.
I do, it's just very interesting when things get busy.

To let you know what's been going on:

  1. There have been lots of outages lately.  I don't know if you have noticed.  The Science Lab (UNIV-2-142) is burning a hole in my resources.  The UPX-2 (Crestron A/V controller), an essential component to the operation of that space, has gone out...  The UPX-2 is essentially a computer capable of switching and mediating the signal to and from the various components such as the DVD/VHS player, the Document Camera, and the Laptop inputs all over the room.  Well, obvi, with it not working, those components don't function properly.  To make matters worse, Crestron doesn't make a comparable product anymore, so we're going to try and find another solution to replicate the same functionality.  Talk about time and money!
  2. Other areas have been soaking up our limited resources... A/V support and setup tickets have flooded our inbox.  Teachers requiring assistance setting up their classroom technology, etc.  I have been offering trainings, but no one has showed up... :(  it's unfortunate, but it would help to have some peoples at least be mindful of how to operate the equipment.  It's just a matter of increasing peoples' confidence when using those kinds of tools, and a side effect of all of it would be less reports of "broken" things when 90% of the time it's just unplugged or turned off.
I know, right?

At any rate...
what else?
That's about it for maintenance stuff..