I didn't want you to think that I never update this blog.
I do, it's just very interesting when things get busy.
To let you know what's been going on:
- There have been lots of outages lately. I don't know if you have noticed. The Science Lab (UNIV-2-142) is burning a hole in my resources. The UPX-2 (Crestron A/V controller), an essential component to the operation of that space, has gone out... The UPX-2 is essentially a computer capable of switching and mediating the signal to and from the various components such as the DVD/VHS player, the Document Camera, and the Laptop inputs all over the room. Well, obvi, with it not working, those components don't function properly. To make matters worse, Crestron doesn't make a comparable product anymore, so we're going to try and find another solution to replicate the same functionality. Talk about time and money!
- Other areas have been soaking up our limited resources... A/V support and setup tickets have flooded our inbox. Teachers requiring assistance setting up their classroom technology, etc. I have been offering trainings, but no one has showed up... :( it's unfortunate, but it would help to have some peoples at least be mindful of how to operate the equipment. It's just a matter of increasing peoples' confidence when using those kinds of tools, and a side effect of all of it would be less reports of "broken" things when 90% of the time it's just unplugged or turned off.
I know, right?
At any rate...
what else?
That's about it for maintenance stuff..
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