Friday, December 2, 2011

Updating Training Room - UNIV-3-084


Per the request of Lesley Staff, I am updating Microsoft SilverLight in the Computer Lab on the 3rd Floor of University Hall -- UNIV-3-084 between 12:00pm and 4:0pm on Friday, December 2, 2011..
During this time, the room will be off-limits. :(

Current version: Silverlight 4 (4.0.60831.0)

Friday, November 18, 2011

Wireless Printing COMING SOON!!!

We are in the process of building-out a few installers for our on-campus printers that will allow our users to print from the wireless networks.
It's been a long-time coming!

A few restrictions so far:
1)  This only works from the Lesley_Secured wireless network... if you are on Lesley Wireless, it is recommended that you search for the lesley_secured WPA key found on the UT website.
2)  We have only tested this for OSX Snow Leopard, OSX Lion, and Windows 7... if you have WinXP or anything older than Snow Leopard, we can't guarantee that it works.
3)  We do NOT have an uninstaller, so if you no longer want to have those printers installed, all you need to do is DELETE or REMOVE the printer from your printer list.
4)  In order to print, you need to have the PCClient application running on your computer. *included in the packages below:

Right now, we are in testing phase and are posting the links to the installers for people to test with us.
The links below contain files necessary to install the network printers and the PCClient that allows you to make print charges.

MacOSX (10.7, 10.6) - LINK
Windows7 x64 - LINK
Windows7 x32 - LINK

We are writing up instructions which will be posted SOON.

Tuesday, November 15, 2011


Howdy, everyone---

So, here in the Labs & Classrooms Office, we are diligently toiling away at our new computer lab configurations that are going to be deployed onto the labs & classrooms computers across all of Lesley's campuses..

To TEST these machines, we are placing them in various locations around the campus... at the Library, Science Room(s), Kiosks, etc... and if you see one, please feel free to give it a test drive!
If you notice anything kind of suspicious (e.g. a popup, notification, setting, etc.), OR if you want any additional software, please let us know by posting on our facebook page:

Be on the lookout for these labels:

I recently wrote a letter to the faculty....
This is Richard Phung, the Labs & Classrooms Coordinator with UT here at Lesley University.
You are receiving this message because our records indicate that you meet at least one of the following criteria:

  • You are a fac/staff who has used- or scheduled- one of our computer-equipped classroom(s) in the past year.  --- (e.g. Doble 3rd, 4th, Wolf 2nd, Training/Reading Room)
  • You are a fac/staff who has used one of our mobile computing resources for checkout for a class or an event. --- (e.g. Laptop Cart, Classroom in a box, Loaner Laptops)
  • You are a fac/staff representing a group that oversees/manages kiosk/public-access computer terminals, special purpose computing workstations and/or related facilities.  --- (e.g. Library, Math/Science, Media Center)
  • You are a fac/staff representing an academic department or academic support entity (for both faculty and students) who use computer tools for learning or content access. --- (e.g. Instructional Support/eLearning, Academic Achievement, Accessibility, etc)

I am writing to fill you in on some innovations that we have made in the Labs & Classrooms Office and to invite you to join me in a collaborative effort to cater to our community with more efficient and better equipped computer tools.

The first major initiative that I have been working on is a Master Image, a customized computer configuration including the Operating System (MacOSX and/or Windows 7) and desktop applications.  This Master Image be applied to all Lab & Classroom computers on the Cambridge campuses, thus ensuring that no matter what location the end-users are sitting-down at, they are greeted with the same User Interface and updated desktop environment. 
*The 2nd phase of this initiative will be to custom-cater individual area computing resources to fit the needs of certain areas of academic focus.--- Please contact me directly if this is you.

I invite you and your colleagues to participate in our Master Image TEST DRIVE to get a first-hand look at some of the quality of life improvements and next generation configuration!

For this test-drive, I have installed a Vanilla installation on a handful of Dual-Boot iMacs, Dual-Boot MacBook/Pros, and IBM ThinkPad Laptops.
I will be placing these units in public areas/offices, and they will be available in our office for testing between Nov 10-Dec 1.

It would be helpful to take a minute to do the following:
  • Review your curriculum and course materials on the workstations:
    • Test your media on the machine (including classroom documents, video/audio, etc)
    • Test your web content:  webpages, plugins, myLesley, other content sources
  • Note any suspicious behavior:  pop-ups, dialogs, prompts, etc.
  • Leave feedback
*IF you are a fac/staff and you have your own computing resources,  I would be GLAD to install our latest master image on any of your workstations to test-drive (so long as they meet our system requirements).  *Please contact me for details.

The important dates to note:
November 10, 2011 - December 1, 2011 -  I will be collecting feedback on these computer configurations.
Software purchases must be completed BEFORE December 1.  *normally, this is October 1, but we extended it.
Final Master Image(s) completed by:  December 7
Final Area-Specific Image(s) completed by: December 13
Early-bird Image Roll-out:  December 14 - December 20
Semester ENDS:  December 20, 2011
Image Roll-out:   *Varied between December 21, 2011 - January 20, 2012 --- *I will post these date/times on a calendar.

Additional Resources:
For information about the computers on the Cambridge Campuses, please visit the Labs & Classrooms website:

To see SPECIFICALLY what software is installed on the Master Image, please visit the Labs & Classrooms Image Version History:
  NEW! To see the evolution of the Master Image since 2009, please visit this site:

Thanks! And look forward to hearing from you soon.

--- Richard Phung, EdM

Labs & Classrooms Coordinator
University Technology

And there you have it!

Friday, October 21, 2011

Microsoft 2010 Product Activation


We are still trying to perform activations of the Microsoft Products across the computer labs, but we may not be able to get to them all before xmas.

If you are needing to use Office, you have a few options:
1)  Use Office 2011 on Mac
2)  Use Office 2007 on Windows (we have 2 versions of office installed on the computers, 2010 is the one that requires activation, 2007 does not)
3)  Use Office Online via (log-in with your, then click "Documents"

We apologize for the inconveniences this has caused you.. but please understand we are working diligently to fix them for the future.
If you need to talk to someone, please feel free to yell at Richard Phung, the Labs & Classrooms Coordinator at UT by emailing him:

or post on our facebook.

Wednesday, September 28, 2011

Labs & Classrooms Updates

Howdy, folks---
Thanks for being such great supporters of Lesley's Labs & Classrooms.

To keep you abreast of some of the developments in our office...

  • Equipment Reservations

    The last few weeks, I have been working on re-creating the Equipment Reservation process.... Moving from using the form (found here) to using an all-out scheduling software (found here -sorry, on-campus only)...  I am continuing to develop the scheduling platform, but so far, i have entered a database of equipment and have enabled login via your @lesley username.  So please stay tuned!
  • New STAFF.
    No doubt, you have seen posting for openings in our department. 

    This year, I have a fresh crop of new student agents who have been helping us keep-up with our ever-changing facilities.  So if you've been in a class and a polite student comes-in to greet you or help your teacher set-up their technology, be sure to say "HELLO!"
    You know who we are by the nametags---

    *I know it's a cruel joke, but if you see any of them, be sure to quiz them on something technology related. 

    As we are filling-up our work week with student knowledgeable student staff, we are also looking for students who would be interested in organizing events and creating marketing materials.  If you are interested in working with us, please visit our job site.
  • Tech & YOU
    So, I, Richard Phung, Labs & Classrooms Coordinator with UT and resident tech person, has been offering Technology information sessions... these info sessions are basically focus groups where students, staff, and faculty can ask questions and show-off their tech skills. 
    They are completely informal and discuss how technology influences our personal and professional lives.  Be sure to check out our schedule here (
    So tell your friends!!! grab lunch and come down to meet with us.
  • Room Checks & Repairs
    My new staff has been very diligent about making sure the rooms are in tip-top shape.
    4-5 times a day, they roam the halls and classrooms... keeping keen eyes on any equipment that is out of place.
    ANY or ALL issues that are considered "known" issues are reported on this document.
    AKA Status and Conditions.

    The status and conditions can be found on our main website:
    OR via our blog
  • Event Support
    Lastly, the Labs & Classrooms Division of University Technology will begin the process of working out a policy to support events on campus.  This means hiring new students to track/care for equipment, set-up/strike, and to act as the go-between for planning & implementation.
    Seeing as how no one else will do it or knows how to do it...
    With more than a dozen events under our belt, (2 this year alone), we are well on our way.

    This is a LONG and arduous task, but please have patience as we create policies and procedures for offering this service to the campus.   

    We are currently working out a proposed pilot program for installing DEMO computers in the black boxes themselves, thus eliminating the need to tote-in a computer for A/V equipped classrooms.    So far, it's pretty hush-hush...
    ****Please check back again later for notices and updates related to this roll-out****
And there you have it, folks...  this has been an update from the Labs & Classrooms Office.
For any questions, please feel free to contact us directly...

--- Richard Phung
Labs & Classrooms Coordinator
University Technology - Lesley University

Wednesday, September 14, 2011


The Tech & You events for September 14, 2011 and September 21, 2011 have been CANCELLED due to scheduling constraints.The next meeting will be:

Thursday, September 29, 12:30pm – 2:00pm

Visit the FACEBOOK event page.

Please visit our information page:

Wednesday, September 7, 2011

Tech & You - Week 1

Thanks to everyone who came-out for our Tech & You focus group today!

Today, we discussed
And how to use dropbox to get your files from anywhere.
A few people brought-in their neat Android and iOS phones and showed-off their apps.

If you were not able to make it out today, no worries! 
We are going to be holding a group every week on a different topic!

Please visit our information page:

The next meeting will be:
Wed, September 14, 12:30pm – 2:00pm
at SHER 150 (Brattle/EDS Campus)

So stay tuned!