Monday, December 20, 2010

I recently used a computer on the fourth floor and left my usb but when i went back it was no longer there

Sorry, but we cannot be responsible for lost, damaged, or stolen valuables left in the computer labs or classrooms.

Please check-in with security for returned Lost and Found items.

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How do I put money into my cash links card from my credit card?

visit http://lesleycard.com

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word is not responding please help not saved

Word not responding is scary... It may be to your benefit to copy-and-paste your text into another document, notepad, or an email before attempting to save.
Saving as you go will make sure that you aren't working on like a 20-page document and the save-fails after you finish.
Remember to save OFTEN.

Also, if you work on something like Google Docs or Microsoft Live Documents, your work is saved to the web and even in the event of a power-outage or computer failure, your document will still exist online somewhere.

*Hope that helps!

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The printer in the Reading Room on the 3rd floor of University Hall is printing barely legible printouts...the ink needs replacing or something...I wasted a dollar of print credits on it! Can this be fixed?!?

Yes, and Yes!!!
We fixed this since you posted this question... BUT, if this happens again, send an email to ut@lesley.edu

We will send someone up right away.
Also, if your print was streaky, just take a picture or bring it to our office, and someone will refund you ASAP.

our refund policy is found here:
http://lesley.edu/ut/academic/printing.html#charging

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Hi, I printed a document for 40 cents in Wolfard 203 , but a whole paragraph was cut off when it came out. Is there a possibility I can be refunded? If so, who can I ask?

Yes. you should send an email to ut@lesley.edu it would help if you took a photo with your camera phone and attached that. We've seen all manner of crazy print jobs failing and destroying documents and in these cases, we will be glad to refund you... to see other terms of our refund policy, go to this link:
http://lesley.edu/ut/academic/printing.html#charging

Thanks!

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where is the printer Doble-4010dn-1?

The Doble-4010dn-1 printer is on the 3rd Floor of the Doble Building in the Mollye Lichter 24-hour Lab.. (go in through the front-door, go up the stairs to the 3rd floor, then hang a right).

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Tuesday, December 14, 2010

Tech Support Care Package For Parents

Tech Support Care Package For Parents: "
parents-tech-support

Google has put together this handy Tech Support Care Package that you can send to your parents.

Every December, millions of tech-savvy young people descend on their homes only to arrive to a long list of tech support issues that their parents need help with. A few of us at Google thought there had to be a better way that would save us all a few hours each December…

The result of our brainstorm was TeachParentsTech.org, a site that allows you to select any number of simple tech support videos to send to mom, dad or uncle Vinnie. The site is not perfect and hardly covers all the tech support questions you may be asked, but hopefully it’s a start!






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Friday, December 3, 2010

UNIV 4-022 Blackbox Outage

NOTICE!!!!!!    The Blackbox in University Hall room 4-022 is temporarily out of order. The projector will turn on, however only a blank blue screen will display.



If you are a faculty and you need projection, you will have to come to the help-desk office to pick-up a portable LCD projector.  *** WE HAVE PLACED ONE ASIDE ON A TABLE WITH WHEELS
We are incredibly sorry for the inconvenience, and we will let you know when it's back up and running.

Thanks for understanding!

PLEASE DO NOT TAMPER WITH THE BLACKBOX OR THE PROJECTOR!

To reserve any other replacement equipment, go to the equipment reservation form to make appropriate accommodations. We are sorry for any inconvenience this may cause.