Thursday, September 16, 2010

Starting off on the right foot.

Well, the school year is underway.
We here in the Labs & Classrooms office have been SLAMMED with orientation and training requests... not to mention the all-to-convenient catastrophic system failure claiming at least one of our classrooms... YEESSH!

It has been rather stressful, and we are trying our best to seek out all of our faculty to provide the support they need. So if you're a faculty member, thank you for your patience!

Some changes you can expect:
1) We just installed two (2) new kiosks on the 3rd floor opposite the Student Accounts/Registrar/Financial aid window(s)
2) A slimmed-down equipment reservation form.
3) New visual quick start guides & posters.

A few things that we are asking the community to assist with in keeping everything up and running...

  • Please respect the technology in the classrooms.. we understand that things don't always work as expected, so the very least that you can do while things are working is to make sure that they are put back in their right place.  The A/V systems are amazingly simple, but things being out of place due to previous users modifying the set-up creates a world of problems for everyone.
  • If there is something suspicious about the way technology works in an area... leave a comment for us... send an email to ut@lesley.edu to report an outage or problem.. but if it's a minor quirk, post it to our facebook page, twitter page, or leave a comment here..  Which leads me to...
  • Follow us!  If you want the latest news and updates about technologies in different areas, leave us messages... we will get back to you ASAP.
Anyway... that's my morning rant.

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