Tuesday, July 13, 2010

Why doesn't the projector work? I am a faculty, and nothing ever seems to work.

We are sorry if there are projection issues. The labs & classrooms office manages around 30+ classrooms that are equipped with digital projection. Due to frequent use, projectors will break-down and require regular maintenance. If there is an outage due to faulty hardware, you may find these by searching our subject tags on twitter:
http://twitter.com/#search?q=%23Labs_outtage

If the audio/visual components otherwise turn-on, and
can play SOME media but not others (e.g. a DVD/VHS, but not digital, or vice versa), then this may be an issue with connectivity, peripheral components, or with software. The labs & classrooms office regularly checks and replenishes damaged or missing cables.

Technology Support Services may deploy a service technician to assist with set-up of personal computers and peripheral components before your class or event starts by appointment ONLY. *Typically allowing a week's notice.

Emergency set-up and troubleshooting on the spot can be requested by calling x8770, but there is typically a 25-45 minute response time while we deploy a service technician.

It's rare that 'nothing' works...

Ask me anything

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